Privacy Policy
TransAlonso Expeditions, located in Herradura, Costa Rica, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit https://transalonsoexpeditions.com/.
1. Information We Collect
We may collect the following information:
- Full name
- Email address
- Phone number
- Booking and travel details
- IP address and browser information
We do not collect, store, or process sensitive payment information such as full credit or debit card numbers, CVV codes, expiration dates, or banking credentials. All payments are processed securely through authorized third-party payment providers.
2. How We Use Your Information
We use your information to:
- Process tour reservations and bookings
- Communicate with you regarding services
- Improve our website and services
- Send promotional emails (only if you opt-in)
- Comply with legal obligations
3. Sharing of Information
We may share your information with:
- Payment processors
- Tour operators or service providers involved in your booking
- Legal authorities if required by law
We do not sell your personal information.
4. Data Security
We implement reasonable technical and organizational measures to protect your data. However, no internet transmission is 100% secure.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy.
6. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction
- Request deletion
- Withdraw consent
To exercise your rights, contact us at:
📧 transalonsotour@gmail.com
7. Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from minors.
8. Policy Updates
We may update this Privacy Policy from time to time. Updates will be posted on this page.